Intel® Retail Edge Program Terms & Conditions

Introduction

The Intel® Retail Edge Program ("the Program") consists of a product training Program designed for retail and servicer sales forces, sales people of Original Equipment Manufacturers using Intel® technology (“OEM sales people”) and consumer sales-focused Intel® Channel Program members.

Eligibility

The program, including the online shop (available only in some countries), prize draws and other special offers or promotions, is open to: sales forces of retailers and services that have informed Intel® at the headquarters level that they would like to participate in the Program, OEM sales people and consumer sales-focused Intel® Channel Program members in Europe, Middle East and Africa, who are employees of the participating companies, have an active account with the Program, and are hereafter referred to as "Members". Accounts are limited to one per person. Accounts are non-transferable. Accounts are deactivated after 180 days of inactivity. Participating Members must ensure that they obtain the consent of their employer before entering. To the extent that is permitted by the relevant rules on conflict of laws the Intel® Retail Edge Program is governed by the laws of England and Wales excluding choice of law principles.

Members must be 18 years of age to participate in special offers and promotions associated with the Program. To ensure compliance with this rule, members must select "yes" to the statement that they are 18 years of age or older during site registration. If "no" is selected, registration to the site is not permitted.

Members must be employed in one of the following eligible positions: in-store business sales, PC sales, Software sales, Computer peripherals sales, Computer service, PC training, PC department management, Online Sales/Call Centre, Store management, PC Buyer and/or Service Provider Sales and Support.

Employees, officers and directors (including immediate family members and members of the same household) of Intel Corporation ("Sponsor"), its respective affiliated companies, subsidiaries, printers, advertising and promotion agencies, Original Equipment Manufacturers (OEMs) and any others associated with the Program, are not eligible to participate. Members must meet all eligibility requirements to participate in the rewards portion of the Program, unless excepted above.

Deactivating Companies: Companies may be disqualified from the Program due to shop closure or if they become incompatible with the Program. Members at deactivated retail chains will be given a 30-day notice of the deactivation via e-mail. During this 30-day period, the members can participate in the Program, including account access and participation in the prize draws, Intel® Retail Edge Live events (where offered) and the shop (where offered.) If they would like to participate in these promotions, they, like, other members, must be verified. Any promotional transactions initiated by members of deactivated retail chains AFTER their deactivation date will be inadmissible. Draw winners must be active members at the time of the draw to win a prize.

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Employment Verification

Intel reserves the right to verify member employment to allow participation in the Intel® Retail Edge Program Rewards Program.

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Member Accounts

By participating in the Program, each participant affirms that they have read and accept these official Terms & Conditions.

Accounts are limited to one per person, are non-transferable and are deactivated after 180 days of inactivity.

Each membership profile includes account activity for the previous year (365 days). Activity older than 365 days cannot be accessed.

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Use of data

Any information you provide, your name, and any photos, voice or video recordings, or likeness captured at Program-related events will be used for Intel’s purposes only. Your information will not be shared with other individuals or companies without your permission. Intel is not responsible for any false or missing information.

Participants agree that their personal data will be stored and processed by Intel in Europe or in the US for the duration of the Program. Upon finalisation of the monthly Program, Participants' data will be stored in Europe or in the US and they will be processed to complete future certification programs. Participants may inform Intel at any time if they wish to leave the Program or upon termination of the Program by Intel. Intel's privacy statement can be reviewed at:   http://www.intel.co.uk/content/www/uk/en/privacy/intel-privacy-notice.html.

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Active Standing

If a member has earned no Credits online in the previous 180 days, he or she is considered inactive and removed from the system. At the time of deactivation, any Credits accrued and status level will be cleared, so that a member will have to start a new account if he or she rejoins the program at a later date. Member requests to be set to inactive standing result in removal from the system.

Members may refer other eligible salespeople to join the Program. Rewards for referrals are subject to change. Salespeople who are referred to the Program must join within 30 days for Credit earnings. Salespeople who are referred to the Program will be notified of the name and e-mail address of the referrer.

The Intel® Retail Edge Program is not a certification Program and completion of elements contained on this site does not authorise you to make representations on behalf of Intel or its products.
Any attempt to circumvent these requirements by intentionally falsifying information or by creating multiple accounts may result in disqualification.

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Credits Eligibility

Only members employed by approved retail chains are eligible to participate in Credit earnings and redemption for rewards within the Program. OEM sales people and consumer sales-focused Intel® Channel Program members are not eligible to participate in Credit earnings and redemption for rewards.

Credits have no currency value. Credits may not be sold, purchased, or bartered. They may only be used for Program benefits by the person who earned them. Credits are void if transferred for cash or other consideration, except for valid Intel® Retail Edge Program transactions.

Credits are valid throughout the year as long as members sustain active standing.  Credits earned in current Intel® Retail Edge Program transactions may not be used for any subsequent Intel® Retail Edge Programs that may be offered by Intel.

INTRODUCTORY ACTIVITIES

Credits

Join the Program (limit: once)

1000

Complete Profile (limit once, includes writing bio and uploading photo)

500

Download the mobile app (limited to one download)

1000

TRAININGS

Credits

Pass an interactive training (80% or above)

1000

Bonus: Pass an interactive training at 100% the first time taken

300

Pass an article or video training (80% or above)

500

Bonus: Pass an article or video training at 100% the first time taken

150

BONUS CREDITS FOR ACTIVITY

Credits

Take the Quick Poll (limited to once per month)

100

Mobile Flashcards (limited to one attempt; you must view all flashcards in the deck)

100

Pass your first Learning activity on the mobile app (limited to once)

500

Refer a co-worker (the referred co-worker must sign up for the Program and pass one Learning activity quiz)

1000

Post in the Forum (limited to once per month)

100

View or download a Tool

100

Games

Varies per game

Credit-earning activities are subject to change at Intel’s discretion without notice. Credits that may be earned from such activities are also subject to change at Intel’s discretion without notice. In the event of any error (including but not limited to hardware, software, and/or human caused errors) in the award of Credits, Intel shall have the right to correct such error and make the necessary adjustments to the number of Credits reflected in the relevant Account.

Intel reserves the right to establish redemption rules and to set the number of Credits required to obtain benefits. Such criteria are subject to change at Intel’s sole discretion without notice. The number of Credits required to redeem an award shall be that number set by Intel when Credits are redeemed for the award, not when Credits are accrued. It is the responsibility of each member to review the conditions of membership prior to redeeming Credits for rewards.

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User Conduct

Conduct should be guided by common sense, professional behaviour and basic etiquette, as well as the Program Terms and Conditions. There will be zero tolerance for illegal behaviour in the Program. Members must also obey the rules for use of third-party tools, and the rules of interactive service providers, national, local and regional laws, or foreign or international law where appropriate. Ignorance of the law is not an exemption.

Members are personally responsible for all communication and activity in the Program, including any content contributed, including discussions, e-mails and forums. Members indemnify and hold harmless Intel, its parent or its subsidiaries, advertising and promotion agencies, and all of their respective officers, directors, employees, representatives and agents from any liability or damages arising from conduct throughout the Program, including any content contributed. The Sponsor will monitor comments posted to the website and reserves the right to remove any comments at its sole discretion. Members indemnify and hold harmless the Sponsor, its affiliates, employees, officers, directors and associated agencies from any liability or damages arising from conduct throughout the Program, including any content contributed.

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Violations:

  • Post, transmit, promote, link to or distribute content that is illegal
  • Harass, threaten, embarrass or do anything else to another Member or guest that is unwanted. This means: don't say bad things about other people, don't keep sending them unwanted messages, don't attack their race, sexual orientation, religion, heritage, etc. If you disagree with someone, respond to the subject, not the person.
  • Transmit or facilitate distribution of content that is harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing, invasive of personal privacy or publicity rights, or in a reasonable person's view, objectionable. Hate speech is not tolerated.
  • Disrupt the flow of forums, events, or other Program activities with vulgar language, abusiveness, use of excessive shouting [all caps] in an attempt to disturb other users, "spamming" or flooding [posting repetitive text].
  • Using site messaging for any purpose which violates this Code of Behaviour.
  • Impersonate another person, indicate that you are an Intel employee or a representative of the Intel® Retail Edge Program, or attempt to mislead users by indicating that you represent Intel or any Intel partners or affiliates.
  • Attempt to get a password, other account information or other private information from a Member or any other user in the Program. Remember: a forum moderator, event speaker or Intel employee will NEVER ask for your password. Don't give your password, reminder words or employment information out to anyone.
  • Upload any software
  • Upload any content that you do not own or have permission to freely distribute.
  • Promote or encourage any illegal activity including hacking, cracking, pirating or distribution of counterfeit software.
  • Post messages on the forum or anywhere else sponsored by the Program for any purpose other than personal communication, including without limitation advertising, promotional materials, chain letters, pyramid schemes or make any commercial use of the Program.
  • Improperly make false reports to Intel staff members.
  • Use or distribute "auto" software Program, "macro" software Programs or other "cheat utility" software Program or applications.

Technical discussions around Intel and other processor manufacturers will be admitted, with the understanding that genuine discourse happens and is important to maintain a useful Program. Gratuitous trashing or inflating will be addressed as such. Within other Program activities, a leader or Intel employee will decide on a case-by-case basis how to address conflict. Optionally, these kinds of statements may be ignored, if not offensive.

If a member does not exhibit businesslike and courteous conduct, their account may be deactivated and they will be prohibited from participating in the Intel Retail Edge Program. Intel reserves the right to deactivate accounts and prohibit participation without notice. By participating in this program, participants understand and agree that all Intel decisions are final.

Winners will be announced on the Winner’s page approximately two weeks after the end of the promotion period. After announcement prizes will be delivered to the winner’s place of employment within 8 weeks, subject to delays outside of Intel’s reasonable control (such as local customs delays).

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Rewards Programs

Reward opportunities are geared towards all eligible Intel® Retail Edge Program members for a period of time dictated by each country team. Eligible Intel® Retail Edge Program members will be able to exchange Credits earned on the Web site for a limited number of Auction bids available from the Rewards section of the Retail Edge Web site. Auction prizes and bid amounts will differ by participating country.

Merchandise

Offers, merchandise, vouchers and prizes are available on a first-come, first-served basis, while supplies last. Members are responsible for following any applicable rules or terms for merchandise or vouchers received.

Delivery

Prize Awards will be delivered to members via email or the national postal service. Shipping and taxes for Intel® Retail Edge Program Reward items throughout the region are paid for by Intel as a part of the Program benefits.

For countries offering gift cards via email, claim codes will be delivered to members immediately after exchanging Credits.

Other retailer-specific restrictions may apply to Intel® Retail Edge Program vouchers offered. See further information on the Vouchers page in the REWARDS section. Participating countries and retailers only.

Cancellations, Returns and Refunds

All orders are final. Cancellations will not be honoured.

The Rewards programme includes a No Refund policy. Exchanges are only given if the wrong item was sent or emailed. Prize awards are subject to Terms and Conditions from the suppliers.

For any questions regarding items, members should contact the Intel® Retail Edge Program support team.

Intel reserves the right to change the Return and Refund policy, process, or rules at any time. Written notice of any changes will be available online at www.intel.com/retailedge.

Members will not have access to tracking information nor order history through the Rewards section of the site. This information is provided with an email request to the Intel® Retail Edge Program support team.

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The Store

The Store is only available in participating countries.

Eligibility

The Store is governed by Intel® Retail Edge Program Eligibility Requirements. See Eligibility for details. Additional limitations apply.

Employment Verification

Intel reserves the right to verify employment for any online store transactions. See Employment Verification for details.

Members will not have access to tracking information or order history through the Store. This information is provided with an e-mail request to retailedge@motechhq.com.

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Auctions

AUCTION & BID OVERVIEW: Members can participate in earn Credits for the opportunity to bid on Program items. Members are not required to participate in all Learning Activities or submit a bid. Bids must be submitted in pre-set increments and certain bidding instances containing items of higher value may require a larger incremental bid. Once a member submits a bid, the applicable amount of Credits will be temporarily removed from his/her account. If a member is the high bidder at the conclusion of bidding and is deemed an award recipient by their country’s Retail Channel Representative, the applicable amount of Credits will be permanently removed from the account and he/she will be notified (as described below). If a member is not the highest bidder for an item, all Credits submitted will be returned to his/her account. Members can participate in multiple bidding instances simultaneously; however, a member cannot bid using Credits that are temporarily being used on other bids in progress. To be eligible to receive prizes, make sure your shipping information is current.

AUCTION STARTING BID: Auction items will open with a starting bid to be set by each country’s Retail Channel Representative. A member must submit a bid equal to or greater than the applicable number of Credits specified to participate. For example, if an item is eligible to open with a starting bid of 1,000 Credits, the first bid must be 1,000 Credits or higher to submit.

AUCTION AWARD RECIPIENT NOTIFICATION: Auction award recipients will be notified by e-mail or in person by their country Retail Channel Representative. Return of award notification as undeliverable, the inability of Retail Channel Representatives to contact a potential award recipient within a reasonable time period or non-compliance with these Official Rules by any potential award recipient will result in disqualification and, at the Retail Channel Representative’s sole discretion, the item may be placed back up for bidding. Employment verification is required in order for a member to receive any prizes. Members can return a prize if it is deemed faulty. All prizes will be delivered by Retail Channel Representatives to the winning members at their place of employment.

GENERAL CONDITIONS FOR ALL AUCTION ITEMS: No transfer, substitution or cash redemption of any item received is permitted, except by country Retail Channel Representatives, who reserve the right to substitute an item with one of comparable or greater value. All item details are at the Sponsor’s sole discretion. Retail Channel Representatives reserve the option to limit the bidding of prizes for members who have already won the same type of prize, and to limit bidding on multiples of the same type of prize. Participants who have won a prize within 30 days of one auction may be restricted from bidding in another Auction. Auction items are dispatched four (4) to six (6) weeks from the closing date of the auction close.

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Forums

Use of the forums indicates acceptance of the Terms and Conditions.

Behaviour for the forums is governed by the Program User Conduct section.

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Offensive text

The engine automatically replaces offensive words in posts before publishing.

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Disclaimer

Intel reserves the right to amend these terms and conditions at any time without notice, and make exceptions on a case-by-case basis.

Void where prohibited. To the extent that is permitted by the relevant rules on conflict of laws the Intel® Retail Edge Program is governed by the laws of England and Wales excluding choice of law principles.

Participants agree that Intel, its parent or its subsidiaries, advertising and promotion agencies and all of their respective officers, directors, employees, representatives and agents will not be liable whatsoever, and will be held harmless by winners for any injuries, losses, costs or damage of any kind resulting in whole or in part, directly or indirectly from acceptance, possession, misuse or use of a prize or parts thereof, or from participation in this Program.

Intel will not enter into correspondence on any matter to do with this Program.

Intel will not enter into correspondence on any matter to do with this Program.

The English language version of these Terms and Conditions shall be the only legally binding version and shall prevail any translation. Any translation is provided for convenience only and shall not be used in the interpretation or construction of these Terms and Conditions and shall not be binding on the parties.

The promoter of this Program is Intel Corporation (UK) Ltd
Pipers Way
Swindon SN3 1RJ
Wiltshire, U.K.

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Changes to Rewards and member accounts

Intel may terminate the Intel® Retail Edge Program 180 days after publishing notice of program termination on www.intel.com/retailedge. Intel may, at its sole discretion, amend the Program conditions of membership, including terminating any member's ability to redeem Credits already accrued, at any time. Any and all changes to the conditions of membership, including rules regarding the number of Credits needed for merchandise in the Reward programs, are retroactive and apply to all previously accumulated Credits.

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Privacy

Intel is committed to respecting your privacy. By choosing to participate in this programme, you may provide Intel with the personal information included in the registration form. Your personal information will be used for internal purposes and you may receive further communications if you select the option. We will keep your information for as long as necessary to communicate with or provide services to you or as otherwise required by law. 

Intel is committed to respecting your privacy. By completing the registration process, you are providing Intel with your business contact information, travel information, dietary preferences and badge location among others ('Personal Information'). This information will be used for the purpose of facilitating the registration process, creating a welcoming experience during the event and for data analysis purposes. If necessary, Personal Information to generate VISA invitation letters will be collected as well. Additionally, you may choose to share some content through social media about this event, Intel could use such content to promote the event in social media channels. Intel will use the Personal Information in accordance with applicable data protection laws and regulations, and Intel’s privacy notice.

Intel does not sell or rent your personal information to third parties for marketing purposes unless you have granted us permission to do so. We may share your personal information within Intel or any of our worldwide subsidiaries for the purpose of data processing or storage.

Intel may make lists of Intel® Retail Edge Program members' personal information with authorised third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to dispatch something to you, we must share your name and address with a delivery company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction. Members may view Intel's most up-to-date privacy policy at http://www.intel.co.uk/content/www/uk/en/privacy/intel-privacy-notice.html .

If a Member has not successfully completed a Learning Activity in the previous 180 days, they are considered inactive. The Member’s Account will remain inactive until the Member completes a Learning Activity.

After two years, inactive accounts may be purged.

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Warranty Disclaimer

All Intel® Retail Edge Program merchandise and prizes, including items from the promotions such as The Challenge and Auctions are available "AS-IS". Any and all warranties for merchandise, prizes or parts thereof are provided by the warranty accompanying the products in the merchandise, if any. Except as otherwise provided in these Terms & Conditions, Releasees (as defined below) make no warranties, representations or guarantees, express or implied, in fact or in law, respecting the performance or use of merchandise, prize or parts thereof, including, without limitation, quality, merchantability and fitness for a particular purpose. Further, no responsibilities are accepted for any additional expenses, omissions, delays, rerouting or acts of any government or authority.

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General Releases

The Sponsor, its agencies, fulfilment companies, vendors, contractors and agents and each of their respective affiliates, subsidiaries, parent corporations, participating resellers and advertising and promotional agencies, and all of their officers, directors, shareholders, employees and agents (collectively, ‘Releasees’) are not responsible for: any incorrectly or inaccurately provided personal information; human errors; technical malfunctions; failures, omissions, interruptions, deletions or defects of any telephone or mobile network, computer online systems, computer equipment, servers, providers or software, including without limitation any injury or damage to the participant's or any other person's computer relating to or resulting from participation in this Program; incomplete, lost, late, damaged or misdirected mobile messages; inability to access the Intel® Retail Edge Program website, or any other Program-related website; theft, tampering, destruction or unauthorised access to, or alteration of, the foregoing; data that is processed late or incorrectly or is incomplete or lost due to telephone, computer or electronic malfunction or traffic congestion on telephone lines, mobile networks or the Internet or any such website or for any other reason whatsoever; printing or other errors; any problems with transactions, including, but not limited to refused credit; undeliverable e-mails or mobile messages resulting from any form of active or passive filtering by a member's provider, or for insufficient space in member's e-mail or mobile phone account to receive e-mail or text messages; or any combination thereof.

Participants release and waive any claim they may have against Releasees and further agree that Releasees and their respective successors and assigns for injuries, claims, damages or losses, costs or expenses of any kind resulting from acceptance of or possession of or arising out of use or misuse of a purchased item, prize, or parts thereof or from participation in this Program.

Participants affirm that they have read and accepted these Terms and Conditions. This Program shall be governed by, and construed in accordance with, the laws of the State of Delaware, regardless of principles of conflicts of laws that may require the application of the laws of another jurisdiction. Any action or litigation concerning this Program shall take place exclusively in the Federal or State courts sitting in Delaware USA, and each participant expressly consents to the jurisdiction of and venue in such courts and waives all defences of lack of jurisdiction and inconvenient forum with respect to such courts. Any entry information collected from the Program shall be used only in a manner consistent with the consent given by participants at the time of the entry, with these Terms and Conditions, and with the Intel Corporation Online Privacy Policy, which can be found at http://www.intel.co.uk/content/www/uk/en/privacy/intel-privacy-notice.html .

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Limitations of Liability

Participants release and agree to hold harmless the Releasees from any and all liability for any injuries, losses or damages of any kind to persons, including death and property, arising in whole or in part, directly or indirectly, from acceptance, possession, use or misuse of merchandise or prizes, participation in any Program-related activity, or participation or inability to participate in this Program. Releasees are not responsible for lost, late, stolen, illegible, misdirected, damaged, incomplete or delayed Online enrolments due to: (a) telephone, mobile phone, computer, hardware, software, programming or interrupted or unavailable network, server or other connections, network malfunction or other technical failures or errors, or failure to properly process entries; (b) communication disruption or other forces beyond the reasonable control of the Sponsor, including inability to access the Intel® Retail Edge Program website, the Shop IntelSM website, or any other Program-related website, submit entries or other disruption related to Internet traffic, virus, bug, or non-authorised intervention; (c) damage caused by computer virus or otherwise resulting to any computer from entrant's access of the Intel® Retail Edge Program website, whether human, mechanical or electronic, or (d) incorrect or inaccurate information whether caused by users of the Intel® Retail Edge Program website, the Shop IntelSM website, or any other Program-related website or by any of the programming or equipment associated with or used in the Program or any combination thereof. Releasees are not responsible for printing or other errors. Proof of submitting information at Program website is not considered proof of delivery or receipt.

Releasees shall not be liable to winner or any other person for failure to supply the merchandise, prize or any part thereof, by reason of any acts of God; any action(s), regulation(s), order(s), or request(s) by any governmental or quasi-governmental entity (whether or not the action[s], regulation[s], order[s], or request[s] prove[s] to be invalid); equipment failure; terrorist acts; earthquake; war; fire; flood; explosion; unusually severe weather; hurricane; embargo; labour dispute or strike (whether legal or illegal); labour or material shortage; transportation interruption of any kind; work slow-down; civil disturbance; insurrection; riot; or any other cause beyond Sponsor's sole control.

The Participant and the Sponsor agree that the purchase contract and all documentation related to participation in the Intel® Retail Edge Program shall be drafted in English.

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Limitations on Damages

IN NO EVENT SHALL INTEL OR ITS RESPECTIVE OFFICERS, DIRECTORS, AND EMPLOYEES BE LIABLE TO ANY MEMBER, OR ANYONE CLAIMING THROUGH A MEMBER, FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES ARISING OUT OF ACTS OR OMISSIONS BY INTEL. IF INTEL IMPROPERLY DENIES A MEMBER CREDITS, THE MEMBER'S EXCLUSIVE REMEDY SHALL BE THE ISSUANCE OF THE IMPROPERLY DENIED CREDITS, IF AVAILABLE, OR SUCH ALTERNATIVE, COMPARABLE BENEFIT AS DETERMINED BY INTEL AT ITS SOLE DISCRETION.

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