They say knowledge is power, so why put your sales associates on the front lines without preparing them for the challenge? Proper training is quintessential to your team's success. While it's sometimes hard to justify putting in that time and effort, a solid training program can make a huge difference.

As a manager, it's impossible for you to personally impart all the information your associates need to improve performance. But you can encourage associates to participate in training programs.

Posted: 10/21/22

We've all heard that idiom of how difficult it is to teach old dogs new tricks. But is there any truth to that sentiment? 

There's no denying that learning as an adult is challenging. As you age, waning neuroplasticity makes it harder to retain new skills and change old habits. 

Posted: 9/6/22

Making the customer buying experience as smooth and easy as possible can increase sales and brand loyalty. Removing friction points during the sales process is critical to ensure the best experience for each customer who enters your store.

The right product and sales training are critical to helping your sales associates present the most accurate information and deliver the most immersive buying experience for your customers.

Posted: 4/21/22

Online computer and other tech sales saw a sharp increase in 2021, and while many shoppers still prefer to shop in person, keeping customers engaged is paramount.

Here are six tips for driving customer engagement in your store.

Posted: 12/16/21

Your associates live busy lives, so providing wide accessibility will encourage them to engage in sales training opportunities. Retail sales training is an area that can always use improvement. Your sales staff is on the front lines representing your brand and business.

To see success and boost your bottom line, you need to support them in any way that you can.

Posted: 12/7/21

Computer retail sales associates need a wide range of skills to effectively and successfully interact with customers. The retail market has experienced many changes, yet one thing has remained constant. Shoppers rely on sales associates to recommend the right products for their needs.

With the continued growth of the technology sector, sales associates must possess a skill set beyond general technical knowledge to build a solid relationship with customers.

Posted: 2/4/21

At CES 2021, Intel previewed new processors and technologies designed to offer premium computing experiences, particularly for your business, gaming, and mobile customers. With the arrival of more than 50 processors for business, education, mobile, and gaming platforms powering more than 500 new laptop and desktop designs, 2021 will be an exciting year for many of your customers.

Check out a few of the highlights from the all-virtual event.

Posted: 1/26/21

Audience engagement is critical to the success of any learning environment. It is especially true in corporate eLearning, where there are plenty of obstacles that can limit success. Yet, beyond a doubt, there are steps to take to ensure outstanding results and engagement.

Take a look at the 10+ core components that we’ve incorporated into the Intel® Retail Edge Program to make retail sales associate engagement successful.

Posted: 1/19/21

There’s no doubt that retail sales is one of the most widespread employment choices. It also happens to be among the most competitive. That competition happens between retailers and various brands. It’s also present between locations of the same chain. it even exists between team members in the same store.

Developing and maintaining a cohesive team in the face of competition is essential to success. That’s why management must make a committed and intentional effort to foster a team environment. 

Posted: 11/18/20

Microlearning continues to be a growing approach to retail training. This content delivery approach allows staff members and sales associates to learn at their own pace with training exercises and activities that can be completed in a short amount of time.

By breaking up training into convenient, bite-sized packages, microlearning allows your sales staff to quickly increase their knowledge about your products and services.

Posted: 7/9/20