5 Ways to Drive PC Sales While Delivering Excellent Customer Service

In the world of retail computer sales, success depends on the quality of your sales team. Your associates are the ones who interact directly with customers and represent your brand.

Ensuring they are well-trained and equipped with the necessary skills to drive sales and provide excellent customer service is crucial. 

Posted: 4/7/23

Read More
A Journey Into the World of Semiconductors

According to the Semiconductor Industry Association, the CHIPS Act of 2022 seeks to strengthen domestic semiconductor manufacturing, design, and research, fortify the economy and national security, and reinforce America’s chip supply chains.

On a recent CBS Sunday Morning segment, correspondent David Pogue looked at the semiconductor industry through the lens of the CHIPS Act. Pogue’s interviews feature Intel executives, plus he gets an inside look at the state-of-the-art chip-making process at Intel’s Arizona FAB.

Posted: 3/9/23

Read More
Retail PC Sales Training: 5 Ways to Benefit

Making the right connections with customers helps solidify repeat business for retailers. This is especially critical in consumer retail technology.

By providing customers with the most accurate information about the PCs they are considering, your sales associates build trust that can endure beyond a single purchase.

Here are five key benefits of increasing product knowledge among your sales associates.

Posted: 2/21/23

Read More
Simplify the PC Shopping Journey

Customers can access digital tools for researching products, such as retail websites, social media, and review sites. These enable shoppers to research laptops, desktops, and peripherals at their leisure.

However, statistics show that customers still prefer shopping in physical stores where they can touch and feel products before buying. This is something that online-only retailers cannot offer.

Posted: 2/7/23

Read More
4 Direct Impacts of Retail Sales Associate Training

One of the best ways to empower your sales associates is to give them access to information and tools that educate them about the products you are asking them to sell and how to present them to customers best.

The benefits of associate product knowledge impact almost every facet of the retail business, from store revenue to customer loyalty. Here are three areas that are highly impacted by the product knowledge level of retail sales associates.

Posted: 1/24/23

Read More
How Product Training Can Help Build Customer Trust in Retail Environments

Product training is a critical but often overlooked aspect of retail customer service. It is an opportunity to build customer trust and confidence in both the products being sold and the store.

Training also provides the product knowledge necessary to deliver the best in-store shopping experiences. In today’s competitive retail environment, product training can be the difference between a customer making a purchase and leaving the store empty-handed.

Posted: 1/10/23

Read More
2022 - Processors, Gaming, Supply Chain, and More

In 2022, Intel launched cutting-edge products like 13th Gen Intel® Core™ processors and the Intel® Arc™ A770 Limited Edition graphics card.

Some other highlights include expanding its manufacturing footprint to support the global supply chain, making new acquisitions to drive strategy, and creating new ways to use technology as a force for good.

Posted: 12/16/22

Read More
Celebrating 75 Years of The Transistor

The world will celebrate the 75th anniversary of the transistor on December 16, 2022. Viewed as the building block for almost every electronic system, this microelectronic component was invented by Bell Labs in 1947.

A transistor is a semiconductor device that allows an electrical current to flow through it. This current can send, receive and process digital data in the form of 1s and 0s.

Posted: 12/9/22

Read More
Employee Knowledge: Your Key to a Successful Holiday Sales Season

When the holiday season rolls around, your sales team will have a new wave of eager customers to assist and a great collection of PCs powered by Intel® processors to sell.

Strong associate knowledge about products and selling strategies is necessary throughout the year. However, it's paramount during the holidays when customers are more enthusiastic about opening their wallets and buying products that meet their unique needs.

Posted: 11/26/22

Read More
3