Staying ahead of the curve is essential for retail success. This is especially important for PC sales associates, who must keep up with the constantly changing world of technology, products, and customer expectations.

Just-in-time (JIT) training has emerged as a vital tool to help address these challenges by offering timely, relevant, and easily accessible learning resources.

Posted: 7/23/24

As a retail manager, you want your sales team to be on top of their game and ready to sell. But how can you motivate them to care about training and learning new skills? One way is to understand the principle of WIIFM—What's in it for me? 

Applying WIIFM principles can transform how sales associates perceive and embrace retail training and development programs. By aligning training objectives with associates' personal and professional goals, you can foster a culture of growth and excellence.

Posted: 7/9/24

Staying ahead of technology advancements is crucial for maintaining a competitive edge in retail. In a recent episode of the "Technically Speaking" podcast by Intel, experts Shailesh Chaudhry, General Manager of Consumer Industries at Intel, and Akuth Denghi, Co-founder and CEO of Radius AI, discussed the role of artificial intelligence (AI) in revolutionizing retail.

This episode is particularly insightful for PC retail managers and offers a glimpse into the future of shopping and how AI can enhance both customer experience and operational efficiency.

Posted: 6/21/24

As a retail PC store manager, you know that new technologies and tech products are entering the marketplace at breakneck speeds.

The key to success is providing your sales associates with the right tools and training. This helps them market new PC products, peripherals, and technologies and ensures that they offer the best possible service to their valued customers.

Posted: 6/4/24

The Intel® Retail Edge Program has consistently supported K-12 schools over the years. Our new video montage captures the essence of our impact on schools, students, and communities.

In collaboration with retail stores, OEMs (Original Equipment Manufacturers), and leaders in the scholastic esports industry, we've been able to give back to local communities through initiatives such as Score with Intel® Core™ and Intel PC Champions.

Posted: 9/8/23

The Intel® Retail Edge Program celebrated a significant achievement with the conclusion of its highly anticipated summer training initiative - the Intel PC Champions (IPC) Competition.

The Competition showcases retail expertise and is a testament to Intel’s commitment to education, community enrichment, and collaborative innovation.

Posted: 8/31/23

In this modern retail landscape, sales managers and their teams must proactively stay ahead of their knowledgeable customers.

Harnessing technology and training resources will be instrumental in attracting and serving the diverse needs of Millennials, Gen Z, and budding Gen Alpha customers.

Posted: 8/8/23

Sales enablement isn't a new term, but it continues to trend in the retail world. Since shoppers have returned to stores, many retailers recognize their past sales enablement strategies don't match customers' new behaviors and expectations today.

Retail managers understand it's more important than ever for their associates to have access to as many resources as possible to meet customers where they are in the buying process and generate sales.

Posted: 7/7/23

Core pillars are fundamental components that serve as the basis for an eLearning training program. They are interwoven throughout each module or section of the program and are equally and dependent on each other for success.

Posted: 6/21/23

Today’s shopper is resourceful, often conducting extensive product research before even setting foot in a physical store. Nonetheless, in the ever-evolving retail landscape, high-quality in-person interactions with associates remain an irreplaceable commodity.

Customers anticipate well-informed and supportive sales associates who can offer a memorable shopping experience.

Posted: 6/9/23