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As a retail sales manager, you need to stay on top of the latest technology and motivate your reps to learn more too.
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What’s New for March
Exciting things are on the horizon for the Intel® Retail Edge Program! Reps can spring into new promotions and initiatives on the way.
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Latest Blog Posts
Check out our new blog posts written specifically for retail sales managers.
In recent years, the significance of evaluating the impact of retail associate training programs has only intensified. According to insights from the 2023 Training Industry Report, U.S. companies demonstrated a commitment to training, with expenditures slightly increasing to $101.8 billion in 2022-2023.
With such substantial investments, the necessity for rigorous assessment of training program effectiveness becomes paramount. The goal of these programs extends beyond imparting knowledge.
Mystery shopping, initially conceived in the 1940s as a technique to evaluate employee honesty, has evolved significantly over the decades. Today, it is seen as a powerful research method companies use to understand brand perception and evaluate customer service by looking at how customers and sales associates interact.
Demystifying certain aspects of the mystery shopping process can significantly enhance sales, foster greater engagement, and lead to more effective sales behaviors.
Creating an effective retail PC sales team requires more than just basic product knowledge; it involves a comprehensive understanding of customer needs, product specifications, and sales skills.
Just as computer technology evolves, so do the demands for sales associates to stay informed and persuasive.
Creating lasting connections with customers is more crucial than ever for retail success. With the right information on the latest systems and devices, you can forge a trust that extends beyond a single transaction, fostering repeat business and a loyal customer base.
Here are a few benefits of enhancing product knowledge among your retail sales associates.