Retail has evolved quickly. Customers arrive more informed. Product cycles move faster. Associates are expected to explain increasingly complex technology, guide confident comparisons, and deliver an experience that adds value beyond what shoppers can get online.

Yet many retail leaders are still using training models designed for a very different environment. For retail managers, this creates an important moment for reflection. Has your in-store training kept pace with your store, products, and customers?

In retail stores, technology conversations move fast. Customers walk in with opinions shaped by social media, reviews, and comparison videos. They want clarity, confidence, and guidance from the moment they start asking questions.

As a manager, that expectation lands squarely on your sales floor. The devices you stock matter, and the knowledge behind them matters even more.

As CES 2026 wrapped up, one announcement stood out for its impact on the sales floor. Intel introduced the new Intel® Core™ Ultra Series 3 mobile processors, setting the stage for a wide range of laptops that customers will be shopping for this year.

This generation reflects how PC buying has evolved, with your customers expecting devices that feel smarter, more responsive, and ready for the latest AI-powered computing experiences.