Helping Customers Understand New Technology in 2026 Starts on Your Sales Floor

1/28/26

In retail stores, technology conversations move fast. Customers walk in with opinions shaped by social media, reviews, and comparison videos. They want clarity, confidence, and guidance from the moment they start asking questions. As a manager, that expectation lands squarely on your sales floor. The devices you stock matter, and the knowledge behind them matters even more.

That reality feels especially true with the arrival of laptops powered by Intel® Core™ Ultra Series 3 processors. These new PCs are already generating interest across gaming, content creation, and everyday productivity. Customers are looking for a single device that can keep up with how they live, work, and create throughout the day.

When product demand rises, sales associate knowledge becomes the difference between a missed opportunity and a confident close.

Customers Want Simplicity

Technology has become more capable, more personal, and more central to daily life. Customers often feel excited and overwhelmed at the same time. They may ask about battery life, graphics, form factors, or multitasking, but may not fully understand how those features fit together.

AI-capable laptops powered by Intel® Core™ Ultra Series 3 processors give associates a strong story to tell. These PCs are designed to game, create, and work on one sleek system. Customers hear phrases like all-day battery life, studio-worthy visuals, and fast responsiveness, then look to your team to translate what that means in real life.

A knowledgeable associate can explain how one device supports a college student who edits videos at night, a small business owner who works on the go, or a gamer who wants immersive experiences without hauling multiple machines. That clarity builds trust and moves conversations forward.

Why These New Intel-Powered PCs Will Drive Store Traffic

From a manager’s perspective, high-demand computers share a few key traits. They meet multiple needs, appeal to different customer types, and come in designs people want to touch and try.

Laptops powered by Intel® Core™ Ultra Series 3 processors check all three boxes and can help drive sales.

These are the key product strengths associates should be ready to explain on the sales floor:

  • Supports gaming, creating, and everyday work on one thin, quiet, mobile device

  • Built-in Intel® Arc™ graphics deliver smooth, immersive visuals that customers can see right away

  • Touchscreen and 2-in-1 designs help customers find a laptop that fits how they live and work

These benefits create natural opportunities for upsell conversations. Associates can confidently recommend one PC that replaces several older ones. Customers appreciate that efficiency, especially when they see how it fits into their everyday routines.

Turning Curiosity Into Confidence on the Sales Floor

New technology does not sell itself. It sells through people who know how to explain it clearly. When associates feel unsure, conversations stall. When they feel prepared, conversations flow naturally.

This is where training becomes a management advantage. Encouraging participation in the Intel® Retail Edge Program gives your team access to up-to-date product education, practical selling tips, and real-world examples they can use immediately.

Associates who complete training on Intel® Core™ Ultra Series 3-powered PCs gain language that resonates with customers. They learn to describe benefits, such as long-lasting battery life, without resorting to technical jargon. They understand how built-in graphics elevate gaming and creative work. They feel ready to recommend the right computer for each customer scenario.

That confidence shows on the sales floor.

Training That Aligns With Your Goals as a Manager

From a management standpoint, associate training is about more than product facts. It supports revenue goals, customer satisfaction, and team morale. When associates know the technology they sell, they spend less time second-guessing and more time engaging customers.

The Intel® Retail Edge Program supports sales floor success by offering short, accessible training modules that fit into busy schedules. Associates can learn on mobile devices, earn rewards, and stay current as new Intel® products and technology arrive. Managers benefit from teams that speak with consistency and clarity, especially during peak sales periods.

When a new wave of laptops enters the market, trained associates become an extension of your strategy rather than a risk point.

Helping Customers See the Value of One Powerful Laptop

Customers increasingly want fewer devices that do more. They value portability, versatility, and reliability. Laptops powered by Intel® Core™ Ultra Series 3 processors align well with that mindset.

Associates who understand the product story can show how one PC supports creative projects, entertainment, and productivity throughout the day. They can explain how strong graphics enhance visuals without sacrificing mobility. They can connect features to real outcomes that customers care about.

Those conversations feel consultative rather than transactional. Customers leave feeling understood rather than sold to.

Preparing Your Team for New AI-Powered PCs

Technology will continue to evolve, and customer expectations will continue to rise. Managers who invest in their associates' knowledge stay ahead of the curve. Encouraging ongoing learning through the Intel® Retail Edge Program helps ensure your team remains confident as new products and form factors enter the store.

Laptops powered by Intel® Core™ Ultra Series 3 processors are more than a product refresh. They reflect how customers want technology to fit into their lives. When your associates are ready to tell that story clearly, your store is positioned to capture demand, build trust, and drive results.

Strong products attract attention. Strong training turns that attention into success. Ensure your associates are prepared by becoming members of the Intel® Retail Edge Program.




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