The Holiday season is at full tilt with shoppers on the hunt for the latest tech devices. Sales associates are at full tilt dealing with multiple customers at once, asking them questions in order to recommend the right devices, and striving to reach the goals you’ve set for them during this period of time.
How about you? How are you faring? If you’re like most retail managers, this time of year in particular finds you being pulled—at full tilt— in a million different directions as you strive to keep your sales team motivated, your customers satisfied, and your corporate headquarters happy.
Posted: 12/22/16
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The experts at the Consumer Technology Association* (CTA*) are forecasting growth of 3.8 percent for this year's Holiday season and a 3.1 percent boost in tech sales across the U.S.1.
Preparing your team to take advantage of these projections and to deliver the most effective customer service can help your store compete effectively in your local marketplace and with online merchants.
Posted: 11/11/16
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